PickleJoin Terms of Service

Last updated: 2026-11-03

These Terms of Service ("Terms") govern your use of the PickleJoin mobile app and related services (the "Service"). The Service is operated by Kitefox Studio LLC, a Texas limited liability company. "PickleJoin", "we" and "us" mean Kitefox Studio LLC. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Please read these Terms carefully. They include an assumption of risk and release of claims for in-person games, and they require you to resolve most disputes with us through individual arbitration rather than in court or in a class action. See Safety, Assumption of Risk, and Release and Dispute Resolution.

Eligibility

You must be at least 18 years old to use PickleJoin.
By using the Service, you confirm that you are 18 or older and able to agree to these Terms.
You may not use the Service if prohibited by applicable law.

Your Account

You are responsible for your account and all activity that occurs under it.
You must provide accurate information and keep it up to date.
You can delete your account at any time from the app settings. Account deletion is self-service and does not require contacting support.

Games, Courts, and Locations

PickleJoin helps users discover and organize pickleball games at public or semi-public sports locations.
Private residences are not allowed. You may not use the Service to organize games at private homes or to share residential addresses as court locations.
Games and courts are user-generated and may change, be inaccurate, or be canceled at any time.
PickleJoin is not the organizer, host, or sponsor of any game, and does not own, operate, maintain, or control any court or location. Games are arranged by players among themselves.
A host can remove a player from their game. Hosts must not use removal, or anything else in the Service, to discriminate against or harass players.
Scores, round robin results, court regulars counts and Court Legend crowns are for fun and for organizing play. They're based only on what players record in the Service, and we don't check them.
Weather forecasts come from the U.S. National Weather Service and may be wrong or out of date. Check conditions yourself before you play.

Court Fees

An organizer may show a per-player court fee on a game and add their own payment usernames (such as Venmo, Cash App or PayPal) so players can pay their share.
PickleJoin doesn't handle the money. Payments happen outside PickleJoin, directly between you and the organizer, through services we don't run and that have their own terms. PickleJoin isn't a party to these payments and doesn't process, hold, guarantee or refund them. The "paid" marks an organizer sets are their own record, not a receipt from us.
Fees may only cover the cost of the court or facility for that game. Organizers may not use fees to make a profit or to charge for anything else.
Refunds, for example when a game is canceled or you can't come, are between you and the organizer. The organizer is responsible for booking and paying for the court.

Groups

Groups are joined by invite link only. The person who creates a group is its owner. The owner can edit the group's name, description, photo and home court, make or remove admins, transfer ownership to an admin, and delete the group.
The owner and admins can post and manage group games, share or reset the group's invite link, and remove members.
Group owners are responsible for the group's name, description and photo, which must follow these Terms. Anyone you give an invite link to can join the group and see its preview, so share links only with people you want in the group.
You can leave a group at any time. If a group owner deletes their account, ownership passes to an admin, or the group is deleted if it has no admins.

Friends, Chat, and Direct Messages

You can send friend requests and share a personal friend link. Anyone who opens your friend link and taps Add friend becomes your friend right away, so share it only with people you want as friends. You can reset or turn off your link at any time.
Each game and each group has a chat for its players or members. You can send direct messages only to friends.
Messages are text only. You are responsible for what you send, and the content rules below apply to every chat, including direct messages.

Availability and I'm Free Now

You can save your weekly availability and turn on I'm Free Now to let nearby players and your friends know you are free to play. Showing that you are free doesn't commit you or anyone else to a game, and we don't guarantee that anyone will be available. See our Privacy Policy for what other players can see.

Find Partners, Need a 4th, and Play Again

If you turn on Find partners, other players who have it on can see you and send you partner invites. If you host a game, you can ask for a sub with Need a 4th, and we may send the request to your friends, your group and nearby players. Don't send invites or requests to pressure or harass anyone.
After a game we may ask whether you'd play again with the players there. Your answers are private and used only for matching. They aren't a way to report someone: if a player broke these Terms, report or block them.

Attendance and Show-up Record

We may keep a show-up record of when you leave games you joined and whether you made it to games, based on check-ins and on answers from you, your host and other players. See our Privacy Policy.
Answer honestly. Don't say a player missed a game when you don't know or when they were there. We may ignore the answers of players whose answers are repeatedly wrong, and false answers meant to harm someone are harassment under these Terms.
You can dispute an outcome in the app and ask a moderator to review it. Your record is a guide for organizing games, not a judgment about you, and we don't guarantee it's accurate.

DUPR Ratings

You can add a DUPR rating and DUPR ID to your profile. These are self-reported: PickleJoin does not verify them, and they are shown with a "self-reported" label.
PickleJoin is not affiliated with, endorsed by, or sponsored by DUPR. "DUPR" is used only to describe the rating you enter, and the Service does not connect to DUPR or exchange data with it.
You must not enter a rating or DUPR ID you know to be false or that belongs to someone else.

User Content

You may submit content such as game details, scores, court information and photos, profile data and photos, group names, descriptions and photos, and chat and direct messages ("User Content"). You are responsible for your User Content and for ensuring it is accurate, lawful, and appropriate. Photos must be images you have the right to use. Court photos should show the court or facility; don't post photos that focus on other people without their permission.

You grant PickleJoin a non-exclusive, worldwide, royalty-free license to host, store, display, and use your User Content solely to operate, improve, and provide the Service. For scores and court details that stay in the Service after you delete your account (as described in our Privacy Policy), this license continues.

Acceptable Use

PickleJoin has zero tolerance for objectionable content and abusive users. These rules apply everywhere in the Service: profiles and photos, games, courts and court photos, groups, game and group chats, and direct messages.

No harassment, bullying, abuse, discrimination, hate speech, or threatening behavior.
No sexual or sexually explicit content, nudity, or graphic violence, in text or images.
No illegal, harmful, or misleading content.
No sharing other people's personal information without their permission.
No spam, unwanted promotion, scraping, reverse engineering, or interference with the Service.
No impersonation or unauthorized access to accounts.

Reporting, Blocking, and Moderation

You can report a player, a message, a game, a court, a court photo or a group, and block a player, from within the app. See our Support page for how.
Blocking someone hides your messages from each other, removes any friendship between you, hides your direct messages, and keeps you out of each other's games.
We review reports, usually within 24 to 48 hours. We may remove content that breaks these Terms, including messages, profile details, games, courts and groups, and we may suspend or permanently ban users who break them, without notice.
Text in the Service is automatically checked, and content that contains links or blocked words may be rejected.
When you report something, we keep a record of the reported content for our moderators, as described in our Privacy Policy.

Safety, Assumption of Risk, and Release

PickleJoin does not verify users' identities, skill levels or DUPR ratings, court availability, or game attendance, and does not conduct criminal background checks or screen users. We are not responsible for the conduct of any user, online or in person.

Pickleball and meeting people in person involve inherent risks, including physical injury, illness, property damage or loss, unsafe court or weather conditions, and the actions of other players or third parties. Consult a doctor before starting any physical activity if you have health concerns, and stop playing if you feel unwell.

You are solely responsible for your own safety, behavior, and decisions when meeting others or participating in any game. Meet in public places, use common sense, and follow local rules and posted signage. In an emergency, call 911 or your local emergency number.

You voluntarily assume all of these risks. To the fullest extent permitted by law, you release PickleJoin and its owners, officers, employees, and agents from any claims, demands, and damages of every kind, known or unknown, arising out of or related to games, meetups, or other in-person activity arranged through the Service, or to disputes between you and other users.

Notifications

If you enable notifications, we may send alerts about your games, scores, groups, friends, messages, Need a 4th requests, after-game questions, Court Legends, and nearby activity. You can choose which kinds you get in the app, and disable notifications at any time in your device settings.

Third-Party Services

The Service relies on third-party providers for hosting, authentication, analytics, subscriptions, notifications, maps and weather forecasts. Court fee payments go through Venmo, Cash App or PayPal, which we don't run. Your use of those services may be subject to their own terms and policies.

Account Deletion and Data Requests

You may delete your account at any time from the app settings.
Depending on your location, you may have the right to request access to a copy of your personal data. You can submit a request from the app settings ("Request My Data") or contact support for assistance.
Certain limited information may be retained where required for legal, security, or fraud-prevention purposes. Messages you sent in game and group chats stay in those chats, shown as from "Deleted player", and reports other players filed about you are kept until moderators finish reviewing them. See our Privacy Policy for details.

Termination

We may suspend or terminate accounts that violate these Terms or pose a risk to the community, and remove their content. You may stop using the Service at any time.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that games will occur, that courts are available or safe, that information from other users is accurate, or that the Service will be uninterrupted or error-free.

Limitation of Liability

To the fullest extent permitted by law, PickleJoin and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from or related to your use of the Service, including in-person interactions or physical activity.
To the fullest extent permitted by law, our total liability for all claims arising from or related to the Service or these Terms will not exceed the greater of US$100 or the amount you paid us for the Service in the 12 months before the claim arose.
Some places don't allow certain warranty disclaimers or limits on liability, so some of these limits may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless PickleJoin and its owners, officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from your User Content, your use of the Service, your conduct toward other users (online or in person), or your violation of these Terms or of any law or third-party right.

Apple App Store Terms

If you downloaded the app from Apple's App Store, the following also applies:

These Terms are between you and PickleJoin only, not Apple. PickleJoin, not Apple, is solely responsible for the app and its content.
Your license to use the app is limited to using it on Apple-branded devices you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
Apple has no obligation to provide any maintenance or support for the app.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
PickleJoin, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection or privacy claims, and claims that the app infringes a third party's intellectual property rights.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Any subscriptions or in-app purchases are handled through the App Store and subject to Apple's terms. Court fees you pay to an organizer are not purchases from PickleJoin or from Apple; see Court Fees.

Changes to These Terms

We may update these Terms from time to time and will post the updated version with a new "Last updated" date. If we make a material change, we will let you know in the app or by email before it takes effect. Continued use of the Service after changes become effective means you accept the updated Terms.

Dispute Resolution

Talk to us first. Before starting a formal dispute, email support@picklejoin.app with a description of your claim, and give us 30 days to try to resolve it informally.
Binding arbitration. If we can't resolve it, you and PickleJoin agree that any dispute arising from or related to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court. The Federal Arbitration Act governs this section.
No class actions. You and PickleJoin may bring claims against each other only individually, and not as a plaintiff or class member in any class, collective, or representative proceeding.
Exceptions. Either of us may bring an individual claim in small claims court, or ask a court for an injunction to stop infringement or misuse of intellectual property.
Opt out. You can opt out of this arbitration agreement by emailing support@picklejoin.app within 30 days of first accepting these Terms, with your name, account email, and a statement that you opt out of arbitration.
If this arbitration agreement doesn't apply to a dispute, or you opt out, the dispute will be heard only in the state or federal courts located in the State of Texas, and you and PickleJoin consent to their jurisdiction.

Governing Law

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict of law principles, except where prohibited by applicable law.

General

These Terms and our Privacy Policy are the entire agreement between you and PickleJoin about the Service.
If any part of these Terms is found unenforceable, that part will be enforced to the maximum extent possible and the rest of these Terms will remain in effect.
Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later.
You may not transfer your rights under these Terms. We may assign these Terms, for example to an affiliate or in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms? Contact Kitefox Studio LLC at support@picklejoin.app.

Privacy

Please review our Privacy Policy to understand how we collect and use information.